Wellbeing for LA

We’ve compiled this guide to help answer your questions about Certificates and Credits and where to find them.

A Complete Guide to Certificates and Credits

From registering for a session to post-training surveys, here's everything you need to know about taking a live training with us.

A Complete Guide to Virtual Trainings

Missed your scheduled training session or need to reschedule? No problem, we'll share how you can register for a new time here.

Unregister or Reschedule a Training

Check out all of our Virtual Training articles to learn about registration, prerequisites and more.

Join a Virtual Training via Zoom

Tips for joining a virtual training via Zoom when you experience the unexpected

Troubleshooting Zoom Meetings

Allyance Logic

Everything you need to know about our virtual trainings.

Virtual Training Sessions

Access code information for Virtual Training registrations

Where can I find the access code to register?

What to do if you do not find any open times for a training, or no times that work well for you

I don't see any available times for the virtual training. Do you have more openings?

How to find the slides from your virtual training in Zoom

Where can I find the slides from the virtual training?

Some virtual training sessions will have a post-survey that hosts will share at the end of a training.

Where can I find the post-survey?

Confirmation and reminder emails will contain a link and meeting ID for virtual trainings via Zoom.

What is the meeting ID for the virtual training?

I am in a Waiting Room in Zoom. When will I be let in to the virtual training?

Tips for joining a Zoom meeting from your phone

How do I join a virtual training from my phone?

I had to rejoin the training. Why am I not being let back in?

Depending on how  you join, some users will be prompted for a password to the meeting in Zoom.

What is the Zoom password for the virtual training?

Working cameras and audio are required for many virtual training sessions.

What if I don't have a webcam for the training?

Here are the steps you should take to register and prepare for a virtual training

How do I take a virtual training?

Where is the link to join the training?

FAQs

Find answers and get help from Intercom Support and Community Experts

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