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We’ve compiled this guide to help answer your questions about Certificates and Credits and where to find them.

A Complete Guide to Certificates and Credits

From registering for a session to post-training surveys, here's everything you need to know about taking a live training with us.

Missed your scheduled training session or need to reschedule? No problem, we'll share how you can register for a new time here.

Check out all of our Virtual Training articles to learn about registration, prerequisites and more.

Tips for joining a virtual training via Zoom when you experience the unexpected

Everything you need to know about our virtual trainings.

Access code information for Virtual Training registrations

What to do if you do not find any open times for a training, or no times that work well for you

How to find the slides from your virtual training in Zoom

Some virtual training sessions will have a post-survey that hosts will share at the end of a training.

Confirmation and reminder emails will contain a link and meeting ID for virtual trainings via Zoom.

Tips for joining a Zoom meeting from your phone

Depending on how  you join, some users will be prompted for a password to the meeting in Zoom.

Working cameras and audio are required for many virtual training sessions.

Here are the steps you should take to register and prepare for a virtual training