You may have accidentally or intentionally dropped from the Zoom training, or the facilitator may have dropped you for non-compliance.

If you are on time to the meeting, your webcam and microphone work and you are actively participating in the training when requested, the hosts will typically readmit you. Please be patient as they are multitasking while facilitating and may need a few minutes to readmit you.

Other times, participants might be dropped if they were not present and/or participating enough, or if they were having technical issues preventing them from having their camera and audio working. If that is the case, you will want to reschedule for a better time after testing your equipment and ensuring you are able to join from a distraction free space. To reschedule, please follow the instructions in our guide Unregister or Reschedule a Training.

Accidents happen! If you have additional questions about this, please feel free to reach out to us at support@wellbeing4la.org.

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