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I'm getting an error "Unable to launch course." What can I do?
I'm getting an error "Unable to launch course." What can I do?
Nicole Jackson avatar
Written by Nicole Jackson
Updated over a week ago

If you are not already, please try accessing the course using the web browser on your laptop (Chrome, Safari, Explorer, etc.) and not through a VPN or private network like VMWare or MyPC.

If that does not help, please try the following:

  1. Log in to learn.wellbeing4la.org and navigate to the course page.

  2. Click the green "Enrolled" button and confirm that you wish to un-enroll.

  3. Click the gray "Enroll" button to re-enroll

  4. Launch the course

That will typically do the trick, however, if you are still running into trouble, please reach out by emailing us at support@wellbeing4la.org.

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